frequently asked

Questions

Where can I find the menu in mobile view?

To access the menu on mobile, look for an orange circular icon in the top left corner. Tap on this icon to open the menu/navigation bar on the left side of the screen. To close the menu, simply tap the close button again.

How do I log in?

To log in, go to the bottom of the left menu bar and locate a blue button labeled "LOGIN". Tap on this button to be redirected to the login page. On the login page, enter your provided username and password, then press the orange "Login" button to log in. After successfully login it will redirect you to home page.

What should I do if I forget my username or password?

If you forget your username or password, don't worry! On the login page, below the login form, you'll find a section to retrieve your username and password. Simply provide your registered email ID, university registration number, and registered mobile number, then hit the submit button. You'll receive information about your username and password.

Where is the user icon located?

Without logging in, you won't be able to see your personal user icon. Ensure that you log in to access your account and view the user icon. On all pages except the home page, you'll find the user icon positioned at the top right corner. This user icon typically displays your last name along with your profile picture, and there's a dropdown arrow attached to it. Within this dropdown menu, you'll discover essential options such as viewing and editing your profile, changing your profile picture, accessing payment options, downloading certificates, viewing notices, changing your password, and signing out.

Which certificate should I upload for registration?

You can upload your UAP bachelor degree certificate. If you don't have the main certificate, you may provide the provisional certificate instead. Additionally, the IAB certificate is also acceptable for registration purposes.

How to Make Payment for Registration?

If you're a newly registering member, payment options are not available directly on the webpage. You'll need to make the payment via BKASH, Nagad, or bank transfer to the official UAP AAA account. Here are the account numbers for transferring the amount:
Nagad: 01929099666
BKASH: 01715802862

After making the payment, take a screenshot of the transaction and upload it in the registration form.

How to Pay as a Registered Member?

As a registered member, you can make payments by clicking the payment link from the user icon button. For event payments, you'll find the payment option on the particular event page. You won't need to upload any screenshots; simply provide the transaction ID for the payment for your convenience.

How can I edit my personal information?

To edit your personal information, click on the user icon button. Then, select the "EDIT PROFILE" link, which will redirect you to the edit profile page where you can make the necessary changes.

How can I change my profile picture?

To change your profile picture, click on the user icon button. Then, select the "CHANGE PROFILE PICTURE" link, which will redirect you to the update profile picture page where you can upload a new picture.

Where can I find my Alumni Certificate?

You can find your Alumni Certificate by clicking on the user icon button. Look for the link labeled "DOWNLOAD CERTIFICATE" and click on it to access and download your certificate.